---
title: How do I set up, move or decommission my Smart eRUC device?
description: How to activate, move between vehicles, decommission and reuse a Smart eRUC or Smart eRUC Heavy device, all within a single Argus account.
---
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1. [Argus Tracking Customer Knowledge Base](https://help.argustracking.co.nz/knowledge-base?hsLang=en-au)
2. [Compliance and RUC](https://help.argustracking.co.nz/knowledge-base/compliance-and-ruc?hsLang=en-au)
3. [Smart eRUC and Smart Hubo](https://help.argustracking.co.nz/knowledge-base/compliance-and-ruc?hsLang=en-au#smart-eruc-and-smart-hubo)
# How do I set up, move or decommission my Smart eRUC device?
## Activate a new device by scanning its QR code; moving, redeploying or decommissioning is done by Argus on request, within your own account, usually inside 24 hours.
Your Smart eRUC or Smart eRUC Heavy device is activated by scanning a QR code, can be moved between vehicles on your own account, and is reset remotely when you decommission it — each step typically completes within 24 hours.
**Also known as / customers also ask:** activate myRUC device, move RUC device to another vehicle, decommission RUC screen, reuse RUC screen, myRUC setup, QR code activation
## What you need before you start
- Your signed contract and signed direct debit form on file — these are used to create your account, and you'll receive a welcome notice once it's complete.
- For moving or redeploying a device: the vehicles involved must be on the **same Argus account**. Devices cannot move between different accounts.
## How do I activate a new Smart eRUC or Smart eRUC Heavy device?
1. Unbox the device.
2. Scan the QR code shown on the device screen with your phone's camera.
3. Complete and submit the activation web form that opens.
Your new RUC licence displays on the device within 24 hours of submitting the activation form.
## How do I move a device to another vehicle?
1. Contact Argus to request the transfer — this can only be actioned by us, and only between vehicles on your own account.
2. Within 24 hours, the device shows a "scan to activate" screen.
3. Fit the device to the new vehicle and follow the same activation process as a new device, including scanning the QR code again. If the device's battery is below 50%, charge it before starting activation.
Your licence displays on the device within 24 hours of activation.
## How do I take a device out of service?
Contact Argus to request decommissioning. We process this for you; within 24 hours the device returns to its "scan to activate" screen, after which you can remove it and store it securely.
## How do I redeploy a device that's already been decommissioned?
Contact Argus with the new vehicle's details. We confirm the device is available and add the new vehicle to your account, then you follow the same installation and activation steps as a new device — charge the battery to at least 50% first if needed.
## Can I reuse a screen after removing a GPS unit?
Yes. The screen stays with you and can be reused on another vehicle. We reset it remotely — allow up to a day for this, as the reset typically completes around midday. Once reset, the screen shows a QR code again with the previous vehicle's registration and licence details cleared. Add the new vehicle to your account with its registration before starting the QR code setup.
## How do I know it worked?
The device displays your current RUC licence details rather than the "scan to activate" or QR code screen.
## What if it doesn't work?
**The licence hasn't appeared after 24 hours:** contact Argus support so we can check the activation or transfer went through.
**The device won't move past the QR code screen:** check the new vehicle has been added to your account with its registration before you try to scan.
If you bought under a partner brand name, note that myRUC Pro is Smart eRUC and myRUC Heavy is Smart eRUC Heavy — see the [difference between Smart eRUC, Smart eRUC Heavy and Smart Hubo](https://help.argustracking.co.nz/knowledge-base/whats-the-difference-between-smart-eruc-smart-eruc-heavy-and-smart-hubo?hsLang=en-au). This article doesn't cover the Smart Hubo wheel-sensor and gate-reader system used on heavy vehicles — see [Smart Hubo](https://help.argustracking.co.nz/knowledge-base/what-is-smart-hubo?hsLang=en-au). If a device won't activate, move or reset as expected, [contact Argus support](https://support.argustracking.com/new-request).
- [Getting started](https://help.argustracking.co.nz/knowledge-base/getting-started?hsLang=en-au#main-content)
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- [Using the Check Sheet app](https://help.argustracking.co.nz/knowledge-base/fuel-and-check-sheets?hsLang=en-au#using-the-check-sheet-app)
- [Check sheet templates and setup](https://help.argustracking.co.nz/knowledge-base/fuel-and-check-sheets?hsLang=en-au#check-sheet-templates-and-setup)
- [Compliance and RUC](https://help.argustracking.co.nz/knowledge-base/compliance-and-ruc?hsLang=en-au#main-content)
- [Vehicle compliance and servicing](https://help.argustracking.co.nz/knowledge-base/compliance-and-ruc?hsLang=en-au#vehicle-compliance-and-servicing)
- [Smart Renew](https://help.argustracking.co.nz/knowledge-base/compliance-and-ruc?hsLang=en-au#smart-renew)
- [RUC licences, invoices and credits](https://help.argustracking.co.nz/knowledge-base/compliance-and-ruc?hsLang=en-au#ruc-licences-invoices-and-credits)
- [Smart eRUC and Smart Hubo](https://help.argustracking.co.nz/knowledge-base/compliance-and-ruc?hsLang=en-au#smart-eruc-and-smart-hubo)
- [RUC Collect](https://help.argustracking.co.nz/knowledge-base/compliance-and-ruc?hsLang=en-au#ruc-collect)
- [Setting up Smart Hubo](https://help.argustracking.co.nz/knowledge-base/compliance-and-ruc?hsLang=en-au#setting-up-smart-hubo)
- [Users, access and settings](https://help.argustracking.co.nz/knowledge-base/users-access-and-settings?hsLang=en-au#main-content)
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- [Assets and devices](https://help.argustracking.co.nz/knowledge-base/assets-and-devices?hsLang=en-au#main-content)
- [Adding and importing assets](https://help.argustracking.co.nz/knowledge-base/assets-and-devices?hsLang=en-au#adding-and-importing-assets)
- [How GPS tracking works](https://help.argustracking.co.nz/knowledge-base/assets-and-devices?hsLang=en-au#how-gps-tracking-works)
- [Asset profiles and details](https://help.argustracking.co.nz/knowledge-base/assets-and-devices?hsLang=en-au#asset-profiles-and-details)
- [Hardware, installs and decommissioning](https://help.argustracking.co.nz/knowledge-base/assets-and-devices?hsLang=en-au#hardware-installs-and-decommissioning)
- [Groups and cost centres](https://help.argustracking.co.nz/knowledge-base/assets-and-devices?hsLang=en-au#groups-and-cost-centres)
- [Safety hardware and ASSIST](https://help.argustracking.co.nz/knowledge-base/assets-and-devices?hsLang=en-au#safety-hardware-and-assist)
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- [Driver ID and FaceID](https://help.argustracking.co.nz/knowledge-base/driver-safety-and-behaviour?hsLang=en-au#driver-id-and-faceid)
- [Speed zones and overspeed](https://help.argustracking.co.nz/knowledge-base/driver-safety-and-behaviour?hsLang=en-au#speed-zones-and-overspeed)
- [Vision AI](https://help.argustracking.co.nz/knowledge-base/driver-safety-and-behaviour?hsLang=en-au#vision-ai)
- [Risk points and scoring](https://help.argustracking.co.nz/knowledge-base/driver-safety-and-behaviour?hsLang=en-au#risk-points-and-scoring)
- [Vision AI](https://help.argustracking.co.nz/knowledge-base/vision-ai?hsLang=en-au)
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