---
title: What is the Asset Offline Report, and how do I use it?
description: How to run and schedule the Asset Offline Report in Argus to catch assets that have stopped reporting.
---
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# What is the Asset Offline Report, and how do I use it?
## A scheduled report that lists overdue-reporting assets, recommended to run weekly with a 72-hour offline threshold.
The Asset Offline Report (also called the Asset Overdue Report in older material) highlights any assets that are overdue reporting to Argus. Set it up to run automatically each week so you catch offline units without having to check every asset manually.
**Also known as / customers also ask:** Asset Overdue Report, offline report, overdue asset report, weekly offline report, asset not reporting report, emailed offline report
## What does the Asset Offline Report show?
It lists assets that are overdue reporting to our servers, based on the offline period you set when you run or schedule it. A stationary asset with a working GPS unit is expected to report roughly every 30 minutes, so a gap shorter than that isn't on its own a sign of a fault — see [what to check when an asset stops tracking](https://help.argustracking.co.nz/knowledge-base/my-asset-has-stopped-tracking-what-should-i-check?hsLang=en-au) for the fuller diagnostic sequence.
## How do I run the report?
Find it alongside the other asset reports — Stop, Trip, Mileage and Overspeed — in your Reporting menu.
## How do I set the report to email me weekly?
1. Go to **Reporting \> Emailed Reports \> Add Report**.
2. Choose the Asset Offline Report, set the asset group and schedule, and save.
We recommend a 72-hour (3-day) offline period for the weekly schedule. Setting it any shorter can surface units that are simply out of coverage, or parked in a car park or garage for a few hours, rather than genuinely offline.
## How is this different from the real-time offline indicator in My Assets?
The report is a point-in-time snapshot when it runs or is emailed, separate from the real-time red highlighting you see on an asset's card in My Assets as soon as it goes offline. Use My Assets for immediate checks, and the scheduled report to catch anything you might have missed.
## What should I do if none of these fix it?
If an asset on the report genuinely hasn't reported and you can't see a reason why, go to **My Assets**, find the asset, and select the red text under it to open a report form to Argus support. Include details that might help — the vehicle's likely location, and whether it's been jump-started recently.
This article doesn't cover diagnosing whether an asset is offline or asleep — see [how to tell if a GPS unit is offline](https://help.argustracking.co.nz/knowledge-base/how-do-i-tell-if-a-gps-unit-is-offline?hsLang=en-au). If a scheduled report doesn't arrive as expected, [contact Argus support](https://support.argustracking.com/new-request).
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