How do I update the time format on my reports

Reports can show times in either a 12-hour or 24-hour clock. Change this from Settings > Account Details > My Preferences, in the Time Format box.

Also known as / customers also ask: time format, 12 hour clock, 24 hour clock, change time format, report time display, timezone setting

What you need before you start

• You'll need to know which timezone your assets report from, if you also want to update that at the same time.

How do I update the time format?

1. From the side bar, select Settings, then Account Details.
2. Select the My Preferences tab.
3. In the Timezone box, choose the timezone your assets report from.
4. In the Time Format box, choose either 12-hour clock or 24-hour clock.
5. Select the blue Save button to update your preferences.

How do I know it worked?

Times across your reports display in the format you selected from the next time you generate or view a report.

What if it doesn't work?

• The change doesn't appear on an existing report: generate or refresh the report again — the format applies going forward, not to reports already open.
• You can't find the Time Format box: confirm you're on the My Preferences tab under Account Details, not the Security or Billing tabs.

This article doesn't cover changing your date format or units of measure — see what you can manage from Account Settings. If you're still stuck, contact Argus support.