Troubleshooting

GPS signal and accuracy

• Why is my vehicle's position bouncing or jumping around on the map?

My asset isn't tracking

• My asset has stopped tracking - what should I check?
• What is the Asset Offline Report, and how do I use it?
• How do I tell if a GPS unit is offline?

Website, browser and app problems

• Why do I get logged out of the Argus website on other devices?
• Why can't I access the Argus website, app or emails?
• Why is the Android app showing the wrong user, and how do I reset it?