How do I set up a new user

As the account administrator, you set up and invite other users from Settings > Users & Drivers. Adding a user takes a couple of minutes once you have their name and a valid email address.

Also known as / customers also ask: add a user, invite a user, new user setup, add a driver, users and drivers, create a login, add a team member

What you need before you start

• You need administrator access to add users.
• A valid email address for the new user — this is required for every user profile except Driver, which doesn't need an email.
• Know which user profile the person needs. See the different Argus user profile levels.

How do I set up a new user?

1. From the sidebar, select Settings, then select Users & Drivers from the drop-down options.
2. Select the blue Add button to add a new user.
3. The user setup form opens. Fill in the person's details, including name, user profile and email address. A valid email is required for every profile except Driver — if the user is a driver only, choose the Driver profile and you can leave the email blank. A driver-only profile does not get access to the website.
4. If you want this user restricted to certain vehicles, select a Group for them. A user only sees the groups applied to them; leaving the Groups box blank means the user can see all vehicles and groups.
5. Scroll down and select the blue Save button to save the new user. Tick Send email invitation if you want the user to receive an automatic welcome email with their login details and a link to set their password.

When adding a new user, create a new profile rather than overwriting an existing user under the same login — this helps keep sign-in history and records accurate. Use a genuine email address for every non-driver user; an address that isn't legitimate will result in that user being deleted.

How do I know it worked?

The new user appears in the Users and Drivers list. If you sent an email invitation, the user receives a welcome email with their login details and a link to set their password.

What if it doesn't work?

• Save won't complete: check that name, user profile and (for non-driver profiles) a valid email address have all been filled in.
• The new user doesn't receive a welcome email: confirm the Send email invitation box was ticked when you saved, and check the email address is correct.
• A driver needs website access: choose a different user profile — the Driver profile only has access to the Check Sheet app, not the website.

This article doesn't cover what each user profile can access — see the different Argus user profile levels, or building a custom permission set — see how to create a custom user level profile. If you're still stuck, contact Argus support.