What happens in onboarding and training after installation?
A named Argus contact is assigned within 24 hours of handover, and your training session is booked in the first 7 days, ideally after installation.
After installation you'll be assigned a named Argus contact within 24 hours of handover, hear from them within 24–48 hours, and have a training session booked in the first 7 days to help you get the most from your system.
Also known as / customers also ask: Smart Hubo onboarding, Smart Hubo training, when will I hear from Argus, training session booking, what does training cover
When will I hear from Argus after installation?
You'll be assigned a named Argus contact within 24 hours of handover, and you'll hear from them within 24–48 hours — this can happen before your installation is fully finished.
When is my training session, and is it required?
Your session is booked within the first 7 days, ideally after installation. It's strongly recommended: operators who skip training consistently get less value from the system.
What does the training session cover?
Your session covers what the system now does automatically, what you no longer need to do manually, what — if anything — you should keep an eye on, and when to contact Argus.
What happens at the end of the session?
We'll ask you to confirm two things: whether the system matches what you expected, and whether you feel comfortable with how it works. We'll also ask whether the vehicles we've set up are your full fleet — let us know if any are missing or coming online soon, so your fleet record stays accurate.
How do I get started?
If you haven't heard from your named contact within 48 hours of your installation being confirmed, or you'd like to book your training session, contact Argus support.
This article doesn't cover what happens on installation day itself — see what happens on Smart Hubo installation day — or the overall journey from sale to full fleet adoption — see the Smart Hubo journey from sale to full fleet adoption.