What happens on Smart Hubo installation day?
Installers fit the wheel sensor, RUC screen, gate reader and GPS unit in that order; the system is installed on site but activation, with your RUC licence showing, can take up to 24 hours.
On installation day, your installer fits the wheel sensor, the RUC screen, the gate reader (if applicable), then your GPS unit last — the system is installed on site that day, but it's not fully activated until your RUC licence appears, which can take up to 24 hours.
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What's the difference between installed and activated?
Being installed means the hardware is fitted and working on site. Being activated means your RUC licence is live and showing on the display — this happens afterwards, not necessarily by the time the installer leaves.
What order does the installer work in?
The installer fits the wheel sensor first, then the RUC screen, then the gate reader if your vehicle has one, and the GPS unit last. Where telematics work and the RUC screen are being installed in the same visit, the RUC screen portion is done first so the licence has time to provision while the rest of the work continues.
Why does the installer photograph the old hardware?
The installer photographs the final reading on the hardware being replaced so your historical RUC purchases carry across to the new system.
What should the screen show, and when?
Your RUC licence may take up to 24 hours to display after installation, and your first purchase completes automatically as part of that process. If nothing is showing after 24 hours, see why an automatic RUC purchase might not go through.
What if my vehicle needs to leave site before the licence appears?
If your vehicle needs to leave before installation is fully confirmed, contact Argus support so we can check the licence syncs correctly. This is the recommended step where the vehicle can't stay on site for the full activation window; Argus support can talk you through what to check once the vehicle has left.
What do I get at the end of the process?
Argus provides you with an Install Form once installation is complete. Save this in your Argus My Asset record and in your own records, particularly if you're likely to uninstall the device later.
Does Argus install mechanical hubodometers?
No. Argus does not install mechanical hubodometers — where a vehicle configuration needs one, this is arranged separately from your Smart Hubo installation. The wheel sensor itself is professionally installed by Argus technicians; the RUC screen is designed for simple self-installation where that applies.
How do I know it worked?
Your RUC screen shows your current licence details within 24 hours, and you've received your Install Form.
What if it doesn't work?
The screen is blank after 24 hours: see why an automatic RUC purchase might not go through.
You didn't receive an Install Form: contact Argus support to request one.
This article doesn't cover your onboarding and training after installation — see what happens in onboarding and training after installation.