What is the Smart Hubo journey from sale to full fleet adoption?
The journey runs through getting ready, installation and activation, onboarding and training, settling in over 30 days, and growing onto more vehicles as you're ready.
Your Smart Hubo journey runs from getting ready, through a readiness check, installation and activation, onboarding and training, settling in over your first 30 days, and growing onto more of your fleet.
Also known as / customers also ask: Smart Hubo journey, Smart Hubo onboarding process, what happens after I buy Smart Hubo, Smart Hubo rollout, adding more vehicles to Smart Hubo
What does the Smart Hubo journey look like?
The journey moves through a sequence of stages rather than a fixed number of steps: getting ready for installation, a readiness check, installation and activation, onboarding and training, settling in over your first 30 days, and — when you're ready — growing onto more vehicles in your fleet.
What happens in the getting-ready stage?
You pull together your fleet list, take the measurements installers need, confirm a gate reader location, and get your contract and direct debit forms signed. See how to get ready for your Smart Hubo installation for the full checklist.
What happens at installation and activation?
Your installer fits the hardware on site, and your RUC licence activates afterwards — usually within 24 hours. See what happens on Smart Hubo installation day and how your first RUC purchase works.
What happens during onboarding and training?
You're assigned a named Argus contact within 24 hours of handover, and a training session is booked in your first 7 days. See what happens in onboarding and training after installation.
What happens after my first 30 days?
Once your system is bedded in, you can grow Smart Hubo onto more of your fleet as you're ready — there's no fixed timeline for this, it follows your own fleet's needs.
Who is my named Argus contact?
A named Argus contact is assigned within 24 hours of your handover, and you'll hear from them within 24–48 hours.
How do I get started?
Start with how to get ready for your Smart Hubo installation. If you're partway through the journey and not sure what stage you're at, contact Argus support.